At Tenisha Renae, each piece is carefully selected and prepared with intention. Please review your order carefully before completing your purchase.
All sales are final. We do not offer returns or refunds once an order has been placed.
Exchanges may be considered only if there is an issue with your order, such as receiving the wrong item, wrong size, or a defective item. To request an exchange, you must contact us by email within 3 days of receiving your order at:
help@tenisharenae.com
Please include your order number, a description of the issue, and photos if applicable.
To be eligible for an exchange, the item must show absolutely no signs of wear. Items must be unworn, unwashed, unstained, free of odors, free of makeup or deodorant marks, and returned in their original condition with all tags and packaging included.
If your exchange is approved, the customer is responsible for return shipping costs. A tracking number must be provided by email once the item has been shipped back.
If the item approved for exchange is no longer available, a reimbursement may be offered. Please note that reimbursement will only be provided in this specific case.
Tenisha Renae reserves the right to deny any exchange request if the item does not meet the requirements listed above.
Thank you for shopping with Tenisha Renae. We appreciate your support and are honored to be part of your bold, classy, and confident style.